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100% Guarantee

Your customer feedback, both positive and negative is highly valued and we make improvements based upon your recommendations. Some of these improvements are quite immediate because we want you to be satisfied with your course(s) and customer service---and that's what we are all about!

We are 100% about customer service. If you find that your certification does not work for you for any reason whatsoever, we will provide you with a full refund for your transaction. We are not interested in making this a complicated process; we are genuinely concerned about your particular situation and want to help.

Simply contact us via email, live support chat or call us using the (800) number posted above and we will promptly issue a refund with no questions asked.


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We follow ILCOR, ARC, & AHA guidelines in our course curriculum and content. Emergency Medical Services University, LLC is a company dedicated to the success of students in the online arena with respect to our public safety and welfare training programs. We are not associated or affiliated with any of the agencies listed unless specifically stated. We are a member of the Better Business Bureau and we utilize Paypal for acceptance of payments. The logos displayed above are the property of their owners completely unless otherwise stated.

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